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Frequently asked Questions (FAQ)

Got a burning question about security and electrical services? The answer may be below. If not, hit the button to get in touch!

Security

Installing an alarm or security system in your home helps decrease the chances of being burgled, even as a visual deterrent. Research has found that when alarms were present and visually noticeable, burglars avoided these homes. Some studies have even concluded that a burglar is about 2–3 times more likely to be deterred by an alarm.

It may. Insurance companies often offer discounts to customers with monitored alarm systems. However, the premiums you pay typically vary depending on your location, the type of coverage offered with the installed system, and any previous claims made.

Yes, our installed security systems are designed to be online 24/7. There is a battery backup in the case that your power goes out; we also provide 4G/5G communication options if you have an issue with your land line.

No! You can rest easy, your pets will not set off the alarm by running through your home. Our alarms feature specially designed switches and sensors that can tell the difference between a pet and an intruder. So you won’t be woken up in the middle of the night when your cat gets the zoomies!

We recommend regularly testing your alarm to ensure everything is functioning optimally. Your system will be installed to manufacturing standards; however, testing ensures your system is still connected to power, phone lines, and so on. The CGF team will tell you everything you need to know to properly maintain your alarm once installed. Your system’s manual will also explain how to run tests.

Yes – there are many reasons to install a CCTV system in your business.

  • They stop crime before it happens. Numerous studies have shown that intruders are deterred by the presence of a camera.
  • You can check in anytime. Many of our CCTV systems come with live streaming – you can log into your phone and monitor your business whenever you like.
  • It’s the best way to maintain evidence. Not just after a crime, but also in the instance of an accident where you may have to make an insurance claim.
  • It can make employees more productive. Studies have shown that if employees work harder if they feel like they’re being monitored.
  • CCTV may also reduce your insurance premiums.

Yes! Most of our systems come with an optional live feed. You’ll typically need to download an app to keep an eye on your business or home from your phone or laptop.

An intercom system enables you to communicate with someone at the door via audio and camera. It’s a good opportunity to look at the visitor, have them state their business and then you can decide how to proceed.

The only person who can unlock a door via an intercom system is the owner of the house or business. Our secure systems are designed so that you can release the door from within the property or remotely.

Yes. If someone is at the door, you’ll receive a notification on your phone. You’ll be provided with a live feed of the visitor via audio and video.

Yes. We generally recommend replacing your intercom system after five years. If your system is dated or beginning to malfunction, we can easily install a newer model. We’re also happy to provide maintenance on your existing system as well.

An access control system allows you to gain access to your business or home through an access code or swipe of a card. Access control systems come with a range of integrations; for example, we can connect your CCTV system with your access control, so recording only occurs once someone has entered the premises.

Electrical

No. Not only is it against NSW law for anyone other than a trained electrician to complete any domestic or house electrical work, it’s also extremely dangerous. As licensed lectricians, we take a number of important steps to ensure all work is conducted and completed safely for us and our clients. On top of this, completing your own electrical work can also void your insurance.

A home automation system is an all-in-one integrated platform where you can control a range of household appliances at the tip of your fingertips. It can be connected to a system that’s mounted on a wall, or via a phone or iPad. It allows you to control things like alarms, lights, appliances, locks, garden irrigation, electric blinds, and air conditioning and fans.

  • Home automation allows you to control your appliances even while you’re out and about. For example, you can set the house to be the perfect temperature for your arrival.
  • It can provide you with peace of mind. With integrated camera systems, you can keep an eye on your pets or babysitter while you’re out of the house.
  • It’s secure. Your home automation system can be linked to your intercom system where you can communicate with visitors at your front door. For long trips away or holidays, you can control your lights to give off the appearance of someone is home.

An electrical switchboard allows electricity to be evenly distributed to different sections of your home or workplace. It has a safeguard called a circuit breaker, which will cut off the supply of electricity to a section of the building as soon as it detects an overload. A switchboard gives you complete control of your space and allows you to cut off electricity to desired sections of your home or business.

Many switchboards are ten or twenty (or more) years old, and simply weren’t designed to handle today’s electrical loads. In addition, switches wear out over time and some old switchboards contain asbestos. Upgrading to a new switchboard is a great way to future-proof your home or business. The cost of a switchboard upgrade can range from $800–$4,000 depending on the building’s size, age and wiring.

Many switchboards are ten or twenty (or more) years old, and simply weren’t designed to handle today’s electrical loads. In addition, switches wear out over time and some old switchboards contain asbestos. Upgrading to a new switchboard is a great way to future-proof your home or business. The cost of a switchboard upgrade can range from $800–$4,000 depending on the building’s size, age and wiring.

An electrical safety check involves a qualified electrician coming to your home or business to run your electrical system through a series of checkpoints to ensure everything is running as it should. Our safety checks include inspection of wiring, connected appliances, circuit grounding and bonding, plugs, fuse boxes and more. A regular safety check is the best way to prevent your home or business from experiencing an electrical fault, which is a leading cause of fires in Australia.

The NSW government recommends checking your safety switches every six months. You should also get a safety check if you’re purchasing a new property, especially if it was built before the year 2000, to ensure safety switches are installed. When it comes to a comprehensive safety check and how often one should be conducted, it can depend on the building. Ideally, a safety check should be conducted annually, but at the very least you should request a safety check at the following intervals.
  • Residential – at least every 5 years
  • Commercial – annually
  • Industrial – 3 to 6 months

An electrical safety switch protects you from receiving a potentially life-threatening electric shock. It works by constantly monitoring the current in your system; it can detect the slightest leak, short circuit or overload and switch off the circuit in a matter of milliseconds. This is just enough time to prevent the current from reaching the heart.

Lighting design involves an expert surveying the interior or exterior of your home or business and mapping out the right lighting fixtures for your space. This process is more complex than it looks, as it takes into account the direction of the light, tone, strength of light, placement, type of light (LED, halogen, CFL etc) and more. Good lighting design can add ambience, depth and comfort to any home or business.

Absolutely! We’re passionate about designing and installing lighting systems that flawlessly present your home or business and wow your friends and family. Our team can assist with both interior and exterior lighting design for your home or business.

LED lighting stands for light-emitting diodes and produces light at a rate of around 80% higher efficiency relative to incandescent lighting. There’s a range of advantages opting for LED lighting can have over other choices:
  • They last – an LED will emit light for between 60,000 to 80,000 hours in comparison to incandescent lighting (1,500 hours) saving you from having to constantly replace your lightbulbs. Although more expensive than other lighting choices, the return on investment for LED is far greater.
  • They use around five times less energy, which can result in huge long-term savings on your power bill.
  • They’re easily recyclable and made with non-toxic materials, which makes them more environmentally friendly.
  • They can emit a range of colours, making them suitable for both natural, ambient and mood lighting.
  • They’re compact, which makes them a leading choice for lighting design in small spaces as they emit very little heat and won’t interfere with the room temperature.